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http://www.openvoc.eu/poi#funnyReviews
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  • I had the misfortune of holding a group function there today. I had been in touch with the owner for two days before the event to give her the numbers, which ended up bring 16. I walked in an hour early to set up. The set up wasn't quite what I asked for so I asked her to adjust it (take three off of one table and put that at an empty four top. She seemed very put out but did it. Her two young granddaughters were the only staff there and the place was empty when I arrived. My function was called for 1:00 but several guests arrive late and 3 did not show up. Still we had 13 for lunch. I saw that there were two other rooms in the back, each having 4 tables of 4. When I arrived she told me we had to leave by 3:00 (those were her exact words)! That was never mentioned before. At about 2:00 another party of 4 arrived and were seated in the back room. I figured since there were coming in so late they couldn't possibly be closing by 3. Everything was fine, except for the unbelievably slow service. At the end, everyone paid their bill and left, except for 2 that stayed behind to talk. I kept asking for my bill and finally got it - The item I ordered was $8.95. There was also a $50 charge for room rental. I told the owner that there was never mention of a room charge and had I known there was, I wouldn't have booked my event there. She said that since she had to hold a whole room for me and was limited to the reservations she could take, I was being charge. She began to argue with me and I finally stopped and said - "so you don't mind losing the business of 14 new customers?" And she replied "No, I don't!". I tried to reason with her but she kept arguing and was very nasty. She even insulted my two remaining guests by telling them how messy they were. I was going to charge the amount and then dispute it with my credit card but I was afraid to give her my credit card. I ended up leaving $20 on the table and left ($10 more than I owed). A few minutes later she had left a message on my voice mail telling me I could either come back and pay her or she was going to call the police. I have never encountered such a nasty women in my life. I'm glad she feels she doesn't need the business because it looks like she's not getting it anyway. I had 3 less people than I told her, but she had 7 empty tables in the back so I guess she was trying to make up for her own lost income since no one made reservations.
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