This location of Mellow Mushroom is banned from my list of restaurants. I have dined there four times and had consistent bad experiences.
When the restaurant is busy, the wait staff becomes overwhelmed and the kitchen cannot keep up. This happened three of the four times I ate there.
On my last visit, it was a Saturday night and we arrived at 9:30. The restaurant was swamped. There was a live band playing and the music was loud. This was my son's birthday dinner. The service was slow. Our waiter had too many tables. The kitchen was backed up. My son ordered his own pizza. Someone dropped it on the floor in the kitchen and it had to be remade. I can understand that. However, the service from our waiter became worse and worse. He frankly did not seem to care. Another waiter began helping us for a while which was good. In the end, we left after two hours.