Incredibly rude. Took my voucher from living social started the detail then later knocked on my door telling me he was charging me an extra $20 because of the dog hair. I called living social who said I agreed to paying the extra money by letting him start the detail. What? He started then told me. So living social at least gave me a credit for another deal. They agreed however that there was nothing in the fine print or on his website indicating extra charges for dog hair. Scammer.