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  • I could not believe the way we were treated at Scott Clark Honda!! We are new in the area and decided to go there based on good reviews. My husband and I are pretty educated salespeople and we know to how spot the "games". The people we worked with here played games, completely WASTED our time and LIED to us! We came in a few weeks ago looking for a inexpensive used vehicle as a commuter car. On our way out to the used car lot, the sales guy pointed to a Brand New Honda for lease. We told him that it wouldn't be in our price range. (We were not going to get ripped off and leave paying more than what we planned on). He was very new and persistent that it could work so he asked his manager. We never showed much interest in it but he did it anyway. He came back and said that with our requested monthly payment + down payment that it would work. We just need to test drive it first before we talk numbers. (That was the 2nd dealership that day and we had our 2 yr old in tot with us.) We made it very clear that our time is valuable and that we didn't want to waste time on a car we couldn't get. They insisted again that it would be right in our price range per month to do a lease on the new car. So we took a test drive and after patiently waiting (already been there almost 2 hrs+) they came back saying it would be $200+ OUT OF OUR RANGE! It wasn't even close to what we stated previously! We were SO frustrated that they had lied to us to initially get us to take the test drive in hopes that we would form an emotional attachment with this new vehicle to scratch our original plan and leave paying WAY more than we could afford. Let alone the sales guy was dissing on our first car that we own with out even knowing we owned it. Nice one dude. It's one thing to try to sale new or expensive cars to people (it's a dealership we get it) but to ignore the customers and then LIE to us is NOT ok. Another sales guy (assuming the new guys' boss) came out and tried to stop us from leaving. He played dumb wondering what had gone wrong. Yet we know he was really the puppet master behind the new guys tactics. We had watched the new guy go the his managers several times to figure out how to handle such "difficult" people like ourselves. Let me tell you coming in friendly but knowing what we want and sticking to it must have been so hard to handle. We don't blame the new guy. Selling is hard. It's the guys above him that pulled the strings is what concerns me about the business as a whole. The manager then stated he could do the monthly payment with the agreed $7k down. We told them $2k max from the very start. Never had $7k come up in the conversation. We left immediately and will never set foot there again. Buyer beware! I would NOT go there unless you want to waste time, play games and then probably get screwed over in the process.
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