| rev:text
| - Checked in 06.28.2015
I admit I was excited and nervous to stay here after reading all of the reviews. Many people have mentioned the "LA feel" it was trying to bring to Las Vegas and being raised in LA, this piqued my interest.
So, upon check-in I quickly realized there was no "LA feel" to this place at all. The hotel is what it advertises, a boutique hotel bringing a certain element of charm and trendy-ness to the already chaotic Las Vegas Strip. There was nothing about this hotel that didn't ooze customer service and since they are branding themselves as being superior in luxury and class I'd say this was a top notch effort on their part. Everyone from the amazing valet people to the workers at the coffee place were great and friendly and actually remembered who you were. I know it's odd to mention the valet in a review about the hotel but trust me, if you've been there you know why and if you haven't then stop on by and find out.
The room itself was in line with what I expected. I had a Lux king suite and there were 3 things that caught my attention right away:
1. No door to the bathroom/shower area and the see through glass with curtain on the outside of the shower. I'm not gonna point out the obvious here but it made me laugh all things considering.
2. White.. Everything was white lol. The bed, the walls, the tile. For some reason I was expecting pink but I was happily surprised to see it was all white.
3. The shower. By far the best hotel shower I've ever been in hands down. You may or may not like everything else about this place but you will not convince me the shower was not the best thing about the room.
As for the rest of the hotel I found it appropriate with the rest of the strip hotels. There was the casino floor, some boutique Fred Segal shops and a handful of restaurants that surrounded the exterior of the main gaming area. Unfortunately I didn't get to eat there as I had plans at other places but it all looked amazing.
The only knock on the rating had to do with the amenities. I'd had an order placed for a few things to be delivered to the room and unfortunately it appeared there was a mix up with the concierge staff and things came at random times and one thing accidentally got delivered twice. Now, with that I will say this: The concierge team, especially Angie, is AMAZING. When I called to find out what was going on with all the confusion they were on it immediately and didn't give me any hassle about the item that was delivered twice. The took care of the mistake and were completely helpful in the resolution. I get that people make mistakes, we're all human, but it's how you go about fixing it that matters and this team at SLS and once again, especially ANGIE, was fantastic. I would not hesitate to stay there and use their service again.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)