I took my dog here for the last 4 years. My dog is always is clean fresh & happy when I pick her up with perfume bows , bandana or both .She did get a cut on top of her head last time which I wish they would have told me about instead of me thinking something is growing out of her head. I tell them how I want her cut and they always do it the wrong way but she turns out cute! I love the owner !!! He always makes sure he has great caring employees , if they aren't he fires them then & there. I've seen it !