If I could give 0 stars I would. I don't usually write yelp reviews, but I am disappointed. We got there and got seated. Waited for about 10 mins before we were even approached. It got to the point where we were done looking at the menu. No one even asked us for drinks. Time passed by and Jennifer came and we ordered finally. Food came and didn't get some of our orders right when we got it. I asked if there was the angel haired onions in the basket with the chicken wings. Jennifer said yes but there was none in all 3 of the baskets. My boyfriend said no coleslaw at all in his chicken sandwich, but put it anyways plus extra coleslaw. He also asked for fries, but didn't get it either. Jennifer wasn't the one who brought out the food. We weren't aware that it was a shift change so we didn't know who to grab if we needed help. We never saw our "new" waitress after getting our food. We sat there for about 20 minutes after done eating. We weren't asked if we were doing ok or if we needed anything else. We eventually had to stop a waitress and ask for a check. I asked for the manager and the manager, Jordan, didn't even do anything to accommodate us. He didn't seem to care that we weren't taken care of.
It would be nice if people cared about their customers. I used to eat there all the time and people were always upbeat and outgoing, but now, complete opposite. Very disappointed that the restaurant went downhill with their customer service.