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  • After two weeks of being in the market, we were exhausted car shopping. My husband and I went to multiple dealerships in town and even checking dealerships in the surrounding cities. We knew we needed a sedan for commuting. We set a price range. What we were looking for other than those two things were; customer service, if dealers were flexible on price, pushiness of sales associate and managers. Honda, Toyota, Subaru sales managers, I felt were jerks looking down their noses at us. Fees upon fees that we weren't comfortable paying. Yes, we understand there are over head costs and profits to be made, it's a business. We get it. We just didn't feel like we were getting a good deal and customer service was mediocre. So we walked out. I happened to find a used Acura at Lexus of Las Vegas, within our price range. We emailed the internet sales manager. Jay Gentry responded with the information we requested promptly. We decided to stop by and test drive the car with our kids in tow. Here's what surprised me, Jay was not pushy in ANY way. I didn't think he even realized at the end of the test drive that we were going to make an offer. After a few negotiations, we walked out with a deal that we were comfortable with. Jay had to work for this deal though. I would recommend Jay Gentry to my family and friends just on his personable service alone. We will definitely come back and bring more business within the year. You have our loyalty, Lexus of Las Vegas.
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