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  • Normally we'd go to CiCi's in Matthews (and I've even reviewed them before, if memory serves). But lately we've been in the University Area more often, which means we're checking out a different location. It used to be that this particular franchise looked a lot different from Matthews, but over time, the Matthews location seems to have been cleaned up with a different look, so I'm thinking that the Matthews location was either purchased by the same franchisee, or was told to bring itself up to certain standards. In any case, the University CiCi's is a bit nicer overall, with a single buffet line, instead of two, and the decor is nicer too. Also, the staff is generally a lot more friendly than in Matthews - rather than just yelling out the typically CiCi's greetings, and sounding like they are getting through their shift, they are actually interested in your well-being. Or they seem like they are anyway. The pizza itself is about the same, but the major different here is that if you don't see what you like - or even if you seem to be having trouble finding something - the staff will offer to make something up and bring it out to you. This is something that all CiCi's will do, but generally you have to ask for it, and the University CiCi's goes out of their way to do it. Big thumbs up for that.
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