If I could give this place 0 stars I would. I've been coming here for 6 years now and have been really unhappy. Every time I left I always said I was going to find somewhere else so finally I did. I'm now going to Sunset Eastern Animal Hospital and couldn't be happier. When you walk in the door there are usually 2-3 people at the receptionist desk and in the six years I've been coming I don't think anyone has ever greeted me right when I walked in the door and they rarely smile. When you walk up to the counter it takes them a minute to even look up at you. Very unfriendly! I almost always have an appointment and still usually have to wait. Sometimes the doctor comes into the room quickly but other times I've been in the room 15 minutes before someone comes in and a few times 30 minutes. Thdy funny thing is 9 out of 10 times I go there nobody is even in the waiting room. One thing they are good about is they always have been able to squeeze me in last minute if needed. The female doctor is good but have not had a good experience with the male (the short one). He is condescending, cocky and makes you feel bad for even asking a question. If he suggests a procedure and you ask for more information instead of explaining he makes you feel guilty and says your pet could have all these extremem things. I feel like he is just there to make money and didn't care about my animals. I brought my cat in once and instead of putting her on antibiotics first like you would do for a human he guilted me into doing x-rays, blood work and steroids first and when those were negative and steroids didn't work he put her on antibiotics and she cleared up within days.