I admit, I was skeptical because (1) the reviews here are hit and miss ... (2) personal acquaintance experiences and (3) I just prefer to spend at small businesses... but I knew I needed work and I knew I needed a business that (A) met my insurance requirements and (B) would work with my budget for a payment plan. The staff at this office exceeded my expectations!! From the initial greeting, to the x-ray tech, to the dental assistant, to the dentist... they were diligent in helping me understand the work needed, how to fix it, how to pay for it, and how to prevent it from happening again. BONUS: Their office is super-festive for Halloween. :)