I have been coming here for a little over a year since I've had my daughter. Her original Doctor was supposed to be Dr. Zilberman, but he was on vacation when I gave birth so Dr. Chase came to visit us in the hospital and I fell in love with her. She takes the time to answer any questions that I have (and being a first time mom there was plenty) and I loved that even when I was concerned about simple things she still was very patient and explained everything in depth. Not to mention my daughter seemed the most comfortable with her compared to the other doctors I she has seen here.
As far as the wait goes. I schedule my appointment for the first appointment of the day right when they open, the longest I have waited was 15 minutes before being seen. I've learned the later you come in ( appointment or not) the longer you will have to wait. So if you are not a patient person then I would suggest coming in first thing in the morning.
This is a high volume pediatric office, so please keep in mind you may not be seen that very second you walk in, if you are patient with them you won't have any issues! They deal with enough nasty people on a day to day and a little kindness and understanding goes a long way.
I will continue to come here and with my second baby due in October I plan on having Dr. Chase on speed dial to come see her in the hospital!