Where can I start? I would recommend this office to anyone in search of a clinic that cares about pets and their owners. Dr. Emily is an incredible vet and we count ourselves lucky to have found her. This is a veterinarian who cares more about the well-being of her patients than she does about money or her own time. For example, we recently had the sad experience of having to put down our beloved kitty. When Dr. Emily called us to break the news, she told us that she would come in to do the procedure whenever we were ready, including on her day off (which is what it ended up being). She gave us time with our cat and did not rush us to get things "over with" so that she could go home for her day off. She provided us with many words of comfort during the procedure and was so kind and gentle with our cat. Our cat was always quite vicious at the vet, but she always spoke to her calmly and affectionately (where other vets have been very obvious that they didn't want to be holding our angry kitty). Even in times where it may have been easier (for her) to sedate our cat for procedures, Dr. Emily chose the route that would be more cost efficient for us. A couple weeks after putting our cat down, we received a lovely, hand written card from the entire staff of the clinic sending their condolences. Every single person wrote a personal message of comfort. This went above and beyond anything I could have expected. I could honestly go on and on, but the bottom line is, this clinic is amazing.