Had a bad experience early on with Bob (the old guy in the back). But after I complained, Ernie (the owner) made things right. He offered me a complimentary haircut as compensation for my previous bad experience, and I was quite pleased with the result. I prefer just a standard, traditional men's haircut, so I can't say how good this place is for someone looking for something more trendy. But I continued as a regular customer there for 2-3 years (until I moved out of the area), and was quite satisfied.