Well where should I start? I made the reservation on open table about a month ago and was looking forward to this dinner immensely. I am a huge Gordon Ramsay fan and we ate at Burgur the day prior. We had a 7:30 res and arrived on time. We were asked to go to the lounge and wait for our table as it wasn't ready yet. At 8 pm I approached "Erica" the hostess and asked if she knew how long it will be until the table was ready, she answered very abruptly and rudely saying they will come and get us when it's ready. There was no explanation and no apology, just attitude. We were taken to our table shortly after by another hostess who was great. I also was disappointed with the music level, it was so loud that it was hard to enjoy the dinner, it had a very club like atmosphere that took away from fine dinning. Our waiter Tony was great and very helpful as well and Andrew and Krystal who helped out with a few question and service. It is also disappointing that you cannot get a 6 oz steak, not everyone can eat 10 plus oz's of meat. On a less important point but noteworthy we were not offered regular water, bottled or sparkling only, just something that lessened the experience. At the end of the evening and a $400 bill the evening was enjoyable but disappointing.