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| - Not everything went perfectly during our stay but there are a ton of great things about this place and the staff does their best to satisfy their customers!
First thing's first. Let's get out of the way the not-so-great things about our stay:
* Our bags were left unattended by the front desk when our room wasn't ready and we checked them in for storage. I decided to just wait until they were taken by a bellhop, which never happened. The girl who checked us in finally just took our bags to the back herself.
* When our room was ready we were given two $50 dining credits since Giada was not yet open. One was for her restaurant, but it has an expiration of July 31 which is totally useless if we don't go back to Vegas by then. For the other credit, we were given a list of about six restaurants to choose from and that too has an expiration - for an even earlier date! We weren't crazy about most of those restaurants and were pretty much set on the restaurant reservations we had already made anyway. There was one place we were willing to try but it was impossible to get last-minute reservations for the time we needed. Also, it would have been useful if we were given those credits when we first checked in because we went to eat at Guy Fieri while waiting for our room and that was one of the restaurants on the list. Grrr!
* Our bellhop was very friendly and showed us all of our room features - but he went a little overboard. I mean, he showed us how to turn our lamps on and off! We were surprised he did not show us how to make a phone call or flush the toilet! :p The whopper: when explaining how to turn on the shower he stepped in our shower - with his shoes on!
* Speaking of their shower, there is a two-way mirror in there, meaning you can see inside the shower from the bedroom - not a fan of that!
* We were given a bottled water with a hole in it one night for turn down.
* The casino smelled like sausage.
* The casino-goers gave the place a less than classy vibe. (Because of its central location it attracts a lot of people walking on the Strip.)
Now for the good:
* Great central location on the Strip! We went to the Linq quite a bit which was an easy short walk through the Flamingo. To get to Palazzo was easy. We just ducked into the hotels in between for a cooler walk in the triple digit weather. We also went to Caesars, Bellagio, Cosmo, and Paris during our trip and they were all easy walks, though annoying when crowded.
* We were warmly greeted by all the staff we encountered.
* Super cute guest rooms
* Comfortable beds
* Tea and coffee station by the elevator on our floor
* Excellent continental breakfast for free (with your resort fee lol)
* Nightly turn down service with Fiji bottled water, boxed chocolate, and macarons!
* Nice welcome amenity of champagne, cheese and crackers, dried fruit, and nuts :)
This hotel easily gets four stars from me because of its excellent location, friendly staff, cute rooms, and the many nice little touches to make your stay more special :)
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