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http://www.openvoc.eu/poi#funnyReviews
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  • Its rare to find exemplary service that not located on the strip, even more so to find people who would go beyond to just helping you but also serving you. My life-line (my phone) to the world recently was having problems due to an upgrade and I figured it was no big deal if I just took it to my local sprint store, where they would be able to troubleshoot. An hour later in the store & I'm wondering what could possibly go wrong with a brand new phone, right? It would appear that my unit had a defect. They had been on the phone with sprint tech support, trying every possible way to get my phone to work. At this point I had just come home from work, exhausted & figured I'd call it a day. But the next I just got this nagging feeling that I should try to take it there once again. So day 2, I see all the staff from the previous staff & I could tell that they weren't all happy to see me again onsidering I had them spend an entire hour the prev night. BUT! That aside I was greeted with the utmost courtesy & promptness, that they quickly shot to the techs & within seconds of arriving my phone was being cared for. 20 minutes later lo & behold, they presented a solution that worked! They had breathe new life to my new phone! They confirmed there was no defect, just an error that was really hard to detect. Prior to this I've possibly nagged every sprint agent, online, on the phone & this one particular sprint to find a way to get my phone to work! All I can say is that I was well informed of every approach & situation they had taken, instead of brushing me off with a generic line, that's a big deal for me. I could see their worn out faces after working on my phone tirelessly & incurred no costs!
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