Nice hotel overall. The cleaning of the rooms was okay (3 would give that) though everything else was good. Had leftovers from dinner and even though the room did not have a microwave I called down to the front desk and they brought one up. Some of the rooms do have a microwave we were told. Fridge is provided. I thought it was really nice that they brought that up because the food was expensive (not hotels food) and we didn't want that to go to waste. The hotel does offer a shuttle service within a 3 mile radius, very nice they took us to the incline and picked us up from Station Square. What is also nice about this is that they are within walking distance to PNC Park and to Heinz field (though a bit farer). Would stay at this hotel again.