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  • Oh how I wish I would have checked this site out prior. I was contacted repeatedly by this company even though I said I was not interested. Then one day the lady caught me during a slow time so I listened. She told me she had an offer for toner that was better than mine. I told her very clearly that I paid $20-25 for each of my toners. I have 9 printers in my office and believe me; I make sure that I get good deals. She told me that I could use their products and I would only pay if I was satisfied that the product surpassed what I use currently. I questioned her repeatedly and reiterated, why would I pay for something that was 3 times the cost of what I already get? She said it was 100% satisfaction guaranteed, no money period. So I told her fine. She wanted to send me toners for all my printers and I stopped her. I told her just send me 1 for canon image class 4450 and a dell 1133 at which I will compare them side by side with my current toners. She said it would be no problem to send me more but I told her no, I wanted to do side by side comparison and that would be enough. I figured I had nothing to lose and if the product was good, so be it I would pay and if not I wouldn't. I clarified that with her several times and she confirmed it with me and I confirmed it with a 3rd party who led me to believe they were recording the conversation which was totally fine by me. So here we are, a month later. I called them today to let them know I liked the canon printer and wanted to pay for it but I was not impressed by the dell. Wowee, all of a sudden the wording changes on their part. a supervisor has to call me back and he starts haranguing me about how I used him, their product and why would I ALLOW them to send me a toner that was three times the cost of what I had. When I replied that I had made that perfectly clear to the rep in the first place and that they were sending me the toner knowing exactly the situation yet they still wanted me to try it out.....Needles to say it was an exasperating conversation and I told him to only contact me via mail.
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