The soft serve is delicious, but I've never had the woofles. Reason being, I have a severe allergy to peanuts and they don't accommodate to allergies. They have two waffle makers and I asked if they designate one waffle maker that doesn't have contact with peanuts and they said no. I would have given a higher rating if it wasn't for that, cause the soft serve is amazing. I hope in the future they will consider a third waffle maker that doesn't come into contact with peanuts because it is such a serious allergy to many.