SRP used to be 5 star until late 2014 when they turned to the dark side. They changed rate plans to kill rooftop solar. Most customers, like myself, have no say in the matter. Their board is elected only by certain landholders. I can't even vote - very un-American. They aren't even regulated by the (black money corrupted) Corporation Commission.
They even misled their own board of directors. Everyone was led to believe the hook-up charge for their all their plans would be phased-in. Nope. It shot up this month, April, only to go down for a few months over the summer, and then back up. Their president and management should be fired and their charter changed to allow all customers to vote. IMHO.