My most recent visit was on Tuesday night with a group of 24. The food is great, I had the baked calzone. I understand large groups can be challenging especially with separate checks. The food came out at all different times with some not getting their food until others were already finished. When the checks arrived on clipboards, we each paid our tab accordingly but there was still a mix up. Myself and a co worker were waiting for our receipt and change after our entire party had already paid and received receipts. After multiple attempts with getting my receipt and change, somehow my coworker paid my bill and I received her change, since it was too much money I was getting back, I knew it wasn't mine and reminded them of my name and order two more times and they had to research what happened, which took another ten minutes. When they figure out what happened, they asked my coworker for the money they gave her back and told them she paid the wrong bill and she owed more money since my bill was less and they needed to now close my bill and hers. We had to wait for a manager that never apologized for the mix up or offer to comp our meal or offer a future meal, as we have now waited 20 minutes or more after our party left.
I'm a local and I am a fan of the food as I have been here several times, but I don't think this would be a place I would frequent with a large group. I know people have an off night but it was a huge inconvenience.