Deceptive sales practices, and absolutely no integrity. If you buy/lease from this dealership, ensure you go through the paperwork with a fine tooth comb, or have it reviewed by an attorney.
We were repeat customers and trusted them too much. Our "lease buy out" was actually written as an early lease turn in and we got burned to the tune of $1,088, 2 months after the deal was completed.
When we received the bill from VW Credit, we called the dealership many times and no one would return our calls. We had to file a complaint with the Better Business Bureau to get a response. We're now talking to VW Corporate, and attorneys to get the issue resolved.
Save the time and hassle. Go somewhere else.