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| - Unfortunately my visits are limited primarily to the emergency department, for professional reasons which I won't disclose. Therefore this review is about the Emerg Dept primarily.
This hospital is a pass, and not anything to terribly fancy as far as hospitals go. Some hospitals to a name a few (North York, Sunnybrooke, Mt Sinai, Sick Kids) have a much better layout and are more modern.
Their emergency department was recently renovated in recent years, primarily in the triage area. It is clean, bright, efficient and generally gives off a sensation of warmth. You'll have to first check in with a clerk providing some screening info (travel, fever, cough - basically contagious disease screening) prior to seeing the nurse. Staff are generally friendly, although you might have to wait to get seen by triage (unless you're dying). Overall the department is pretty good. This is dependent of course on your personal opinion of how you feel your treatment goes. Generally the staff are really pleasant, but most definitely competent which is really the only thing that matters. This is a teaching hospital, related to U of T.
The main entrance to emerg is off of Mortimer, for paramedics and their patients as well as emerg patients and patrons. There is no access to the rest of the hospital through the emerg entrance, and the public might see this as being the public entrance. Beware!
What would also be nice to see is 24 hour access to food and Java. East Gen does have a Tim Hortons, that is only open until 11 I believe, but I don't believe it's 24 hours. There is also a Subway open also until 11 I believe, a mini cafe, pizza shop, and gift shop. You'll probably get access to these areas if you ask the clerk while visiting family (if you're in emerg).
Getting to the rest of the hospital; its old, but appears functional as I'm sure the MOH ensures this.
Overall a decent hospital just not very modern, and has some architectural challenges and short-comings.
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