I'm 60 and was feeling like my hair was limp and just boring and was making me look old. I went to Pam and she performed a minor miracle on my hair! I felt much better and looked a lot better, too! I just love my new cut. It's got bounce now, my head feels lighter, and I like the way it moves. She was easy to talk to and listened to my concerns. The best part is, I went home and with Pam's advice, was able to blow dry it and have it come out the way it had been at her shop. Her suggestion about adding a bit of swept to the side bangs was a good one. It did indeed soften my face and flattered me more. Thanks, Pam! I'll be back as soon as I need a trim! :)