I came In for lunch today because I was looking for something new near my work. For being my first time it was a shitty experience at first. As I walked up I got no welcome.. I said I'll take the skinny combo with broccoli cheese and the turkey sandwich on wheat. To which the "manager" stated " regular or multigrain" .... I said multigrain WHEAT (like I stated before).. As I moved down the line he continued to be very rude with just about everything he said.
When I got to the register (I'm not one to complain as I have always worked in dining/ customer service) I mentioned to the cashier that for being a new place you guys sure treated customers like shit. Alisha who was the cashier apologized and said she would talk to her other manager about it... She offered a free desert in apology ( I wasn't asking for a handout but was glad she was showing she cared) I told her she didn't need to do that and it wasn't her fault to which she responded "I know but I want to be a great manager one day and customers shouldn't be treated poorly" ... To say the least, if she wouldn't have turned around my experience I would have never gone back. My sandwich was awesome and the desert she offered was something I will probably get in the future... For being a new business they should be treating every customer who walks through the door with respect, not shitty attitudes. Anyways, I left pleased thanks to Alisha and I truly hope this is gets addressed....