I was very fond of this place until last night! I ordered a cosmo and to my horror I found a really big piece of glass in my drink. How did they handle this? The manager comes along and apologizes for his mistake, informs us that he will return to get some personal information incase something goes wrong and needs medical attention. Never stops by! Thanks to my server for being honest and confirming it was a glass piece. At least she was honest enough.
Another incident which I witnessed with my own eyes-there were broken glass pieces on the floor- one of the servers kicks them like he was playing soccer in his own field. Smiles and walks by! Really?? Were they going to wait for the worst to happen!
How does the management handle both these situations apart from bringing this to their attention? They don't!! Just ignored it!!
Had I cut my mouth or my tongue- they would have taken actions? What if I had consumed small glass pieces in my drink? Is the solution to these incidents to ignore them and console us by paying our bill? No. I'm really disappointed with them. And will always think twice before walking in there.