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  • It is rare that I order delivery, but running low on options- I tried the location on lake mead blvd. it was a mistake to say the least. 1. The online ordering service is poorly designed and makes ordering a pepperoni pizza extremely difficult. You are stuck making special adjustments to the items hoping they come out right. The descriptions are lacking. 2. I waited 90 minutes after ordering before calling the location to inquire about the wait. The employee was unapologetic. I tipped 5 in advance and can't get that back. 3. By the time it finally arrives Im about 3/4 through a bag of chips I got from the gas station during my wait and moment of desperation. The pizza I received was a disappointment. The white pizza promised fresh basil and mozzarella and did not deliver. The ricotta was an unusual texture. My other pizza had unwanted toppings, which ironically just slide off the crust to where they belong.. The garbage. 4. Ultimately the most important factor is the crust. There is an expectation that comes with New York style, and this crust was a cookie cutter press out on a wire screen. The evidence is on the bottom- an imprint of the lazy pizza makers short cut. Leaving me with a chewy cracker instead of a pizza crust. For the price the service was unreasonable and I would definitely appreciate a refund.
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