My first appointment was very impressive. Staff was personal, friendly and knowledgeable about procedures and equipment. Everyone smiled even if they were just walking by. My wait was less than 10 minutes. And when Dr Gunn came to the waiting area to greet me & walk me to her office to meet and talk to get to know me hear my concerns, well, that was an awesome surprise! No dentist has ever done that with me! I am very happy with the honesty and the compassion of Dr Gunn and her staff. I give the office 10 stars not 5.