We came to Smoque N Bones with a "we want to try everything on the menu!" attitude. I used OpenTable to set a 630 reservation. Upon arrival we were told by our server that we would basically need to complete our meal by 8pm because the table was reserved for another group - as if an hour and a half is enough time to dine at this restaurant considering it takes 30 mins or more for food to come out. When he realized this wasn't sitting well with us he backtracked and told us not to worry. While we enjoyed much of our $160 order (before the tip) the poor service that continued from the first instance soured our experience.
To start we had . . .
The Cob Salad - upon arrival it came without the chicken. I notified the server and this was rectified. The onion overshadowed the entire salad. When moved aside the salad was decent but not worth the $14.90
The Beet Salad - my best friend had this salad and noted that it "tastes likes beets" she didn't say much else about it
At some point after our starter order I noticed that the glasses they provided for water were dirty. I asked that they be replaced, our server seemed annoyed by the request (he was explained that it was soap scum but some of the glasses had what looked like left over food on them) but replaced the glasses.
When our other friend arrived we ordered dinner.
We had . . .
2 of the 1/2 Chicken - oh em gee the chicken was good!
A rack of ribs - they were well seasoned - a bit salty, but very good.
1/4 lb of Brisket - this was also very good. There is a purple pickled veg served with it that blew me away.
Potato Salad - meh
Sweet potato waffle fries - they were crispy and really good
Mac n Cheese - this dish was also a bit salty but overall very good.
We also ordered corn on the cob and onion rings. Our orders took quite a while to come out yet this never came. When a tables food comes out it should all come out together (they did this for the pair to the left of us). We asked twice for these 2 sides. The server said they were coming. We were halfway into our meal (because we were hungry and didn't want to wait any longer to eat) and these 2 sides still didn't come out so we cancelled them. They served full tables (who ordered after us) and for whatever reason these 2 sides did not come out for us. It left us feeling like our $160 order (before we each tipped our server on our separate bills) was of no value to them.
Overall we were so turned off we each only ordered 1 drink and opted to go for Froyo for dessert instead of enduring another long wait for desserts that may or may not come out.
All 3 of us agreed that while the food is OK the quality of the service makes this place not worth visiting a 2nd time. Pity.