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  • 1) Space. We got a tiny table in the middle of the room, right next to another table so my mother who is an S size had to move to the very corner to allow herself and the other person by the next table a little bit of personal space. They were almost touching their elbows. You could tell the original floor plan was not about having restaurant guests all cramped like fish in a bowl but the management obviously wants to make money out of every square inch of the over-priced Kensington eatery so they put extra tiny tables in the middle of the room. Having an enormous amount of tables in a little room makes it very noisy and difficult to talk. Just to visualize, the table was so small that there was no room for the bread basket AND the plate with the appetizer. 2) Service. Selective: the couple next to us was served fine. They came later, got their food sooner, got their bread and butter basket as soon as they made an order, had their glasses refilled on time and had the waiter stop by and check on them. We were waiting for 15 min until the lady would come up to us, mumble something and leave a plate with butter. She never returned to actually bring bread to put butter on, passing by with 2 baskets for other guests. After I chased the waiter pointing at butter (the couple next to us who came later were already starting to eat an appetizer) he brought us bread, which was not very fresh anyway. I asked him to take away the basket to get extra room for the food brought in but he was always in a rush or simply ignored me. I ended up stacking the basket, empty plates one on top of the other in the corner of my table for the rest of the evening. 3) Food. My mother and I got veal, which was all right, a bit plain, the appetizer was good. I wish the waiter offered ground pepper like he did to the couple next to us, but I guess he only offers it to every other table. We also had to use the same forks/knives for the main dish after we finished with the appetizer, which wouldn't be a big deal, however, the couple cramped by the next table got theirs changed without even asking. 4) Overall. Absolutely no space, no extra napkins or a dining cloth on a table, a rushing unfriendly staff made the experience very unpleasant. Considering the prices are high (pastas start at $20), this is definitely not the classy experience you expect at a fine dinery, more of a McDonalds experience.
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