I don't usually review big companies unless something really bugged me.
I went to this starbucks this morning and ordered my usual and asked for only a splash of cream, almost black.
The young lady who made my coffee put an awful lot in and I asked her to remake it. She said "you know you can put your own cream in right".
So I asked for a refund and spoke with the manager.
Now she was very nice about it but in the end there are WAY too many Starbucks in this city to have to deal with this crap.
The one thing I'm really mad about is that it made me late and now I have no coffee!