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  • The only reason I am giving this 2 stars is because Benjamin's service is great. He takes time to explain things well and isn't a pushy salesman. I give the actual business 0 stars because they charge ridiculous prices for anything that isn't covered by ADP (the ontario subsidy for CPAP units). They literally were going to charge me an additional 600 dollars for an APAP (auto unit) and the mask was about 250. I looked online and found out these prices were ABOVE retail prices. I think this business gets away with doing this because many people have really good insurance. I do not. I am a student. I have crappy student insurance (although i am grateful to have my crappy insruance :) ) I called around and found another place that had a trained RT (respiratory therapist) that helped me get fitted etc. and on top of that they worked with my insurance so that I was out of pocket only 13 dollars at the end of the day. The difference in price between that place and MRC was 400 dollars less on the APAP unit and 100 dollars less on the mask. Thats right - it was 500 dollars less than MRC!!! I think some people don't realize you can shop around on things like medical supplies. I would recommend doing so even if you have good insurance because you might be able to pick up extras (like a heated hose.... extra parts for your mask etc.) with the extra money.... or maybe you might just want to help keep your premiums low. so bottom line: I like Benjaminj's service.... but I wish he didn't work at MRC because whoever owns this place is ripping people off.
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