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  • Our experience here was mediocre. The food was okay and the service was lacking. There seems to be a disconnect between the servers and the runners of the food. We had a party of 4 and each of us ordered. A different person (not our server) brought out our food and interrupted our conversation to ask everyone what they had ordered while holding the plates. I can't stand that! As we fumbled to remember what we each ordered, he handed my husband his plate. He had ordered a flank steak but got a sirloin. The server insisted it was flank steak. My husband used to be a chef, it was not flank steak! I ordered my filet rare and it came out medium. I was going to send it back but decided to just eat it rather than wait for another steak. After the meal most of our dirty dishes were collected, but not all of them. After getting tired of staring at the remaining dirty dishes we put them on the empty table next to us. We had to flag down the server for dessert and coffee. As we were waiting for our dessert and coffee, another server (a runner) tried to deliver us 2 dinner plates! Couldn't he see that we were a party of 4, not 2 and that we were done eating?! The management needs to ensure the runners know what tables they are delivering food to and what each guest is having. We won't be back, Texas Roadhouse is MUCH better and less expensive.
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