Like almost any nail salon the technician makes the difference. At Attractive Nail and Spa I have had great service, horrible service and just about everything in between. I've learned to ask for certain people -- I really like Johnny (the manager) who does a nice and thorough job on acrylics. My advice is to try to go during off hours to get the best service. Going on a Saturday morning will definitely not be relaxing and customers are likely to feel rushed as there are so many people waiting. One thing I wish they did do, however, is arm/hand massages for acrylic services. Just because I wear acrylics because my nails don't grow and are nasty doesn't mean I wouldn't enjoy a nice massage. :)