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  • This is a pretty good HD. It is somewhat smaller than the ones in Ross Park and Monroeville, but they seem to stock most of the same items. Occasionally I do need to go to Monroeville to find specific items, however. With a 1920s house, I spend quite a bit of time here for getting materials for repairs. Customer service is about average. Some people are very helpful, others not so much. In general, they seem to be better than the Lowes at the Waterfront. At least HD people know where items are in the store. I can't tell you how many times I've received completely different (and wrong) answers to finding stuff at Lowes. I would prefer a small hardware store (such as an Ace) closer to me for things like nuts, bolts, and screws. Ace seems to have a better selection than HD does for hard-to-find items. HD has most of the basics covered, however, and probably a little cheaper. I generally avoid their paint section except for equipment. I prefer the service at a Sherwin-Williams or Masterwork Paint store. We've had decent luck with their garden department. We've had to return a few plants that died the day after we planted them, but they have never given us any problems with returns. It's a big-box home improvement store, for better or worse. It's a convenient location with a decent selection. 'Nuff said.
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