I ended up using these folks because of online reviews like mine - and will certainly go back if I need to for my iPhone. I had my screen replaced because I was a big klutz, dropped my phone (almost partially throwing it) as I dropped it from me good ol pocket and smashed the screen. UGGGHH!!! Living close by and having such good service from these folks really complimented my busy schedule. Michael who is the owner replied to my inquiring email expeditiously and even before I was a client or gave them money, made me feel like a truly valued customer. This is something most company's truly lack. Although I emailed them and Michael emailed me back, Nash serviced my phone and was awesome, and Wilson set me up when I walked into the store. I would certainly recommend them if you need your Apple Product serviced.