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  • We are staying in Vegas between five and six times a year, this year we chose to stay in Mandalay Bay, I must say it was a bad choice when we arrived we realized immediately the hotel changed its parking policy and hotel guests have to pay for parking $ 18 per day! It is particularly outrageous price for a period of five days. When I applied for a customer service representative was not nice was firm and said that he can not do anything about parking and that is the policy of the company. When we got to the room after an exhausting trip were not towels in the room and the minibar was empty except for two bottles. When we returned to the hotel for a night out we went to bed in the middle of the night was a terrible noise in the hallway and we could not sleep almost all night. On the second evening people rampaged through the hall room and again we were not able to fall asleep when we called reception they said they would send test but the noise continued. No one really dealt with the issue of noise . in the morning the hall was full of bottles smoke Cigarettes. I will never come back to this hotel again. I highly recommend the hotel owners to improve their service . Oh I forgot to mention I got stuck in the elevator of the hotel. I hope I helped
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