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| - Good food especially the hot food like the meatball or sausage sandwiches.
If you order a cold sub get a side of Italian dressing, the 1/8 of a teaspoon they put on makes for a very dry sandwich!
The place is very busy for lunch on the weekdays, and service is very slow, 45 mins for us to get two subs. 20 mins. standing waiting for a table.
*Updated with response from owner* Changed to 5 stars, Thank You
S.B.
Thank you for your review of DeFalco's. I want to apologize about the wait time. We have been very busy, so it does tend to take a bit longer than I would like for food to be prepared. As a way to avoid some of the wait, you can call your order in ahead..... We can have your order ready for you when you arrive, and we can also have that order made to dine-in if you like. Just an idea..... Also, in regards to the Italian dressing, we will put as much dressing on the sandwich as you desire. I don't have any thoughts of rationing the dressing out. We tend to prefer NOT TOO MUCH dressing on the sandwiches, as opposed to OVER-SATURATION. The methodology behind this, is that we can't take the dressing off the sandwich, once it has been put on. If someone doesn't want all that dressing then we would need to remake the entire sandwich. We are more than happy to offer you extra-dressing if you ask us to put it on. Also we will give you as many extra sides of dressing as you desire, free of charge. I just thought it was important for you to understand why we do what we do.
I appreciate the review and I appreciate your coming to DeFalco's. I consider all reviews to be on of my best ways of understanding what my customers want. You have been quite helpful in this regard.
I hope you have a wonderful day, and thank you again for taking the time to let us know how you feel.
Warmest regards,
Anthony DeFalco-
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