My fiance made an appointment about 3 months before this incident, which was March 18th 2013. She arrived 5 minutes before her appointment at 1055 am. Her, her mother and a friend entered the store through the unlocked doors and were then told to leave because they were not open. What kind of store unlocks the doors and then tells the customers they aren't open? Well the three of them waited till 5 minutes after they opened at 11am and were the first ones in the door. They were the first to sign in and they had an appointment. So why were other customers seen to before they were? Shoddy Management. They waited 40 minutes to be seen, while other customers just went right ahead and were seen before them. Even while waiting they asked for help and were turned down by excessively rude customer service employees.
The one star is only because I cannot give one lower. They have shoddy management, they have poor customer service, their word doesn't mean anything to them.