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| - HORRENDOUS.
Went in for an eye exam, my very first exam as an adult. Because my eyesight had begun diminishing I was left feeling slightly somber about the whole ordeal. I looked this place up on Yelp and it seemed like a great place. Dr. Roter has so many raving reviews. That would be fine and dandy if Dr. Roter was in fact the one giving the eye exam. After booking an appointment with Dr. Roter, without warning, I was forced to be seen by someone who wasn't him his office. I don't believe she gave me her name, but she was young, seemingly inexperienced, and Asian. Not that any of the descriptions matter, but the inexperience sure does. While trying lenses on me she seemed to stop while my vision was quite blurry just feet ahead of me. Yeah, sure I could make out the letters, but I was pretty clear in that I was guessing. Still she seemed pleased with the lenses she tried on me. I spoke up. I said, "It's still very blurry. Before, I was able to read very clearly from very far distances."
She grew irritated with me.
She snapped back, "Well maybe before you had really great vision and now you're just like everyone else."
Wow.
Really?
Why was I even there if Dr. Roter and his staff aren't trying to provide people with the best vision possible?
What's the point in getting an eye exam here when Dr. Roter allows people to be treated like this in his office?
And you know what? She rushed me after that and I wound up with some shotty prescription. My right eye is worse than my left without glasses, and when they're on, the right is better, but the left is worse.
So there you go.
When I went somewhere else to purchase my frames, they asked how everything went at Dr. Roter's. I told them what I was told by the female, Asian Dr. Roter, and was told, "Yeah, I hear that a lot. He always has someone else in there covering."
I didn't get that memo.
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