After a horrible experience attempting to place a catering order at the downtown location, I called this location hoping to have a better experience. From the minute they answered the phone, the experience was 1000 times better! Scott took my order and was fast, friendly and reassured me that the experience I had previously had was not how they do business. When I came to pick up my order, it had never been rang through however the staff was eager to help and went out of their way to make up for the mistake. LOVE this location! Best staff and AMAZING customer service!