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  • I would give zero if I could, I would NEVER recommend this place. I will try to keep this short. I only went here because I had an hour to kill in the area and was beyond needing a pedicure. I walked in the door and there were 3 ladies sitting able to work, but had NOT ONE customer inside the place. I should have left then. I picked a color and on my way to the chair I dropped the polish. I immediately said how sorry I was and asked if they would give me something to clean it up with. Not one lady got up and offered to clean it up or even help, they were busy yelling at each other about me dropping the polish. One finally threw a dry towel to me. I asked if I could please have polish remover and started wiping up the tile. She came over and poured polish remover so I cleaned up all of the mess. I asked for one more towel to finish it, so you would never have been able to tell it was dropped but she wouldn't give me one more. NOW, I am certainly NOT the first person to ever drop a polish bottle like this, but it was MY first time ever. They had no plans of trying to make me feel like it was okay or that this could ever happen in their shop. All of them were RUDE and spoke Vietnamese the entire time I was there. No customer service skills whatsoever from any employee/owner in the place. I paid $32 for the Deluxe pedicure and was not even offered a design at the end. I was in the chair at 11:45 and walking out the door at 12:10 - all done. The job was terrible, she was extremely rough (maybe to show me she was really mad at the dropped polish) very rude people technicians, and the place was not clean. Some kind of roach was on the floor by my chair which I took a picture of but don't know how to post it..... I paid $5.00 extra for the broken bottle of polish and I still gave a $10 tip, which was very stupid of me. NOTE TO YOU AT BEVERLY NAILS: If you want to come to the USA to live and make money, you should try treating people nicely and be friendly to customers even when you don't feel like it!!!!!!!!!!! You never know who might refer lots of business in the future, or who might write an honest review of your crappy business!!!!!!!!
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