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  • I am so honestly over the Smiths grocery store this is just one of the issues I've had at Smith's stores across Las Vegas are use the self check out tonight with about 10 items and six of them did not price right so a Manager had to go through each item individually priced it out right and fill out a little slip to explain the price to the store whatever and then when I finally get my receipt a price is still not right so I had to go see the manager who's name is Ida who's checking someone out with a ton of stuff and I asked her if I could just get the dollar that I was overcharged because it's not fair that I'm paying a price that isn't right for an item and she said I had to wait till she finally checked them out for a dollar she couldn't just give me the dollar she made me wait until she had completely checked out these people with tons of stuff while my items in the meantime are getting warm and defrosting! And she was incredibly rude didn't care that I had just had to deal with all of this crap because they don't know how to put in proper self checkout systems! Don't even get me started on the fact that the store was stocking everywhere at 9:30 pm so you couldn't even get to things! This location and the location on Tropicana and jones have really let me down with customer service. I went there once and had a big event so had a lot of groceries $275 worth. They wouldn't open a checkout lane so I had to do self checkout. Had nowhere to put the groceries and I couldn't put the already bagged ones in the cart so they piled up. These self checkouts are ruining everything and killing the customer experience for me! They are a pain in the butt.
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