We have had several great meals there (and love the complimentary ice cream) and the service is friendly. However, I think there growth has raced passed their capacity...we had a bad service experience where we waited 40 minutes with no update and then found it was another 15 minutes...1 hour is way too long to wait, particularly when no indication was given it would be that long. Should have give us a complimentary appetizer or something. Would suggest getting an estimate for food when arriving (treat it like a to go order). Hope they fix this - want to see them succeed.