Kathy helped us with suits--we were looking at Macy's and found them lacking not only in customer service but also in products and pricing. When we came to JCP Kathy not only made us feel welcome and helped us find what we needed, but we got a great deal with her knowledge about the sales and the JCP card.
She also helped us get measured and find the right sizes in shirts, jackets, and pants, as well as helped us find what kinds of things go with what--something else we didn't find in other stores. Her customer service was outstanding--I appreciated that she didn't pawn us off onto someone else, or tell us she had other things to do; she never got flustered or annoyed with our questions. This was our first suit, but we were so happy with her and the product and the savings we ended up getting TWO suits, two shirts, and two ties to go with! Great service at this store today!