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  • Came to the Markham location for the first time to see what the hype is all about and was a bit disappointed. I ordered their matcha creme croissant, cheese tart and their matcha tiramisu. The croissant had no cream filling in it despite being charged for the creme croissant. The matcha tiramisu (~$6) was way too overpriced. It is just a green tea sponge cake with green tea flavoured cream. The cheese tart didn't seem fresh as the filling was cracking and looked dry. I tried it anyway and it was good. Obviously not as good as the Japanese ones but I would get it again. Customer service and speed is also lacking. I waited a good 15 minutes to pay for my order when there was only 3 other people in front of me... Staff doesn't seem like they are trained enough and know what they are supposed to do. I also witnessed one of the staff cursing at one of the customers. Not sure what happened exactly but very unprofessional on their part. Don't think any staff should be swearing at customers in any case... Overall 2/5 for this location.
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