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  • This is actually my "local" Bodyheat location. I signed up for tanning after breaking my lifelong "tanorexia" after having my two children. My oldest is 4 and youngest is 1, my 1 year old is a TERROR (horrible separation anxiety) but my son is and always has been an angel. When I signed up and broke my "no tanning" vow it was because we were going on a Disney Cruise in the Caribbean (first trip since my son was born and first since I was at my pre-first born weight). I went in with my daughter and knowing that in California children cannot even go in (and the law is the law I respect that) I asked the woman how it would work if I had to come in with my daughter from time to time. She reassured me that it not only was no problem but actually many mothers did so and even left a dog with her once. By and large the staff have always been great. I have my kids with me maybe once a month or so max. My son is in preschool 9-4 and my daughter is usually being watched between 10-3 which is when I normally go in. I NEVER had an issue with the staff until today. Yesterday I was going to Von's and had my kids with me, the girl on was super nice and I went in, my son played on his iPad and my daughter slept and we left. I asked who was on today as some don't seem "thrilled" if I have my kids with me (and yesterday and today they were with me all day no help actually) and she said "the other girl with glasses" so I wasn't sure but went to go tanning as we had to go to Vons anyway and as soon as I pulled up and walked in they told me, "SORRY WE DO NOT WATCH KIDS, IT IS A NEW POLICY" I retorted that I was there yesterday and it was no issue, and with the same smug look on her face she repeated it. Unknown to her I saw the notes next to my name and they stated DO NOT WATCH HER KIDS. So there was no new policy and frankly if she had been truthful I'd have been happier, I have since spoken to her and we are good. I contacted corporate and honestly they made things worse. They had one polite person out of 5 calls and one idiot and an email reply that said: YOU CAN BUY YOUR CONTRACT OUT FOR $200. They are really not professional at all.
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