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  • Yeah, it's a pretty good burger. Love those fried jalapeños and the mustard-grilled patties. But it's not THAT much better than Hero Burger a few doors down (or P & L Burger a few doors up), and there are just a few too many shortcomings for me to bother with the lineup again, even though I live just around the corner. 1): they've started getting careless. Last time I ordered a burger, they forgot the bacon I asked for. I paid for it, but I didn't get it. I was halfway through before I realized so I wasn't going to go back and ask for it, but this kind of thing really bothers me. You're making a burger, not doing advanced calculus. It shouldn't be that hard to give the customer what they have asked (and paid) for. 2) It's just way, way, WAY too loud in here. They blast some really terrible pop (Spears et al) at eardrum-bursting levels even in the middle of the afternoon when it's not that busy. Why? I can only assume to keep people moving. They want you to eat your burger and get out. Ok, fair enough, I get that the idea is to turn a profit. But if you want to make it an unpleasant experience, why not go the whole hog and hose the place down in urine, or turn off the heating, or get rid of the lighting? Seems inconsistent. I guess the idea is that they want to LOOK welcoming, so you'll come in (and buy), but they don't want you to stay. 3) The whole no debit/no credit thing. Really, cash only? In 2015? I understand those fees are a killer for small businesses, but I wouldn't mind paying a small fee for the convenience of being able to use a card. Right now I invariably get to the counter and place my order before remembering that I probably don't have enough cash to cover it (because I don't carry cash, because, um, 2015). To summarise: good burgers, but they make it too difficult for me to keep coming back, which is a shame.
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