The only reason there is a star here, is the server who had us was a solid guy. Booked a section upstairs 2 weeks in advance. Needed a quiet space for a group meeting.
When we show up they inform me our group is too small for the upstairs and they have relocated us to the "sun room"
Basically the brightest room in the restaurant, and also a small confined space. Full of people btw.
The hostess can't answer our questions so they send the assistant manager. Her reasoning equates to not wanting to pay a server to work the upstairs. Fair enough, but how about a call within that two weeks. Just maybe a heads up that you cannot accommodate our request. Now we were stuck doing a planned presentation with no privacy. Too late to reserve elsewhere.
Didn't even try and make it right with a discount or at its smallest.. an apology.